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Frequently Asked Questions

How do I buy something?

Just click on the product you’d like to buy from this page – Shop Now

Add the product(s) to your cart and checkout

Do I need to sign up to buy?

Signing up is not required to buy.

I have forgotten my password, now what?

Reset the password here – My Account Page

Contact us if you’re still having issues.

I have forgotten my username, now what?

Reset the password here – My Account Page

Contact us if you’re still having issues.

What methods of payment are accepted?

  • Payment can be made by PayPal and any credit card accepted by PayPal.
  • We do not hold any payment details on record. Payments are processed by PayPal
  • All pricing is quoted in Australian dollars.  The Svelte Shop reserves the right to alter pricing without notice.

Do you ship to all countries?

The Svelte Shop delivers to many countries.

If shipment is not available to your country at checkout please send us your delivery address and we’ll work get back to you – info@thesvelteshop.com.au

What payment security do you have?

Payment can be made by PayPal and any credit card accepted by PayPal.

We do not hold any payment details on record. Payments are processed by PayPal

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